Rough start, fabulous ending!
Submitted: February 8, 2013
Stayed: October 2012
I was very satisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.
The reservation process was so easy! A very nice lady named Nancy was very helpful! Our initial cabin had a water leak which could not be fixed right away so they were kind enough to move us to another cabin. This was a rather yucky experience. There were a lot of dead bugs on the floor, mouse droppings EVERYWHERE, and a terrible stench of mold or mildew. Dont recall the name of that cabin, but it is old, outdated, and I would never stay there again. The next morning, we were moved to our cabin. Total turnaround! Very nice, very clean, just an over all pleasure to be there. I hated to leave at the end of our vacation. I would stand behind this company in a heart beat, for the way they took care of us. Thank you all for such a wonderful week!!
Ronda and Sandy
(Two grannies who are addicted to the Smokies)
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