CLOUD 9 CABIN RENTAL REVIEW
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.
I recently stayed in Cloud 9 Cabin Rental in Pigeon Forge, TN. The staff were all really nice and helpful. A couple of things I would like to note are: 1) I was told I was getting the third night free. I guess I did however, I was charged $150.00 per night and when I looked online (after booking) the rate for this time of year was $135. Secondly, I dont feel the house cleaner cleaned very well. There were dishes in the dishwasher, as I emptied the upstairs trash can, I noticed there was actually loose trash left under the trash bag. Overall the cabin was clean, but I felt those shouldnt have been missed. The thing that I was the most disappointed was the hot tub. First off, that is the main reason we go to Smokey Mountains and when we got there it was very dirty, low water, and would not work. It was after hours so I left message and they fixed the next day. It was clean, water added and working when we got back to cabin that evening. It was great after that. One thing I feel would help renters is to leave directions on hot tub and also what temp to leave on when departing from cabin. Overall, our stay was very nice, I just thought Id mention those few things to make customers stays more pleasant. We will definitely be renting from American Mountain Rentals again. Thanks for everything!
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