Nice condo's, but a few too many pool rules
Nice condo's, but a few too many pool rules
Submitted: July 31, 2012
Stayed: June 2012
Rating Details:
I was satisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was clean.
The property manager was adequately helpful.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall the condo. experience was very nice with great views from the lanai and spacious accommodations. There are a few points that could use some work however.
We did have a refrigerator die early in our stay, and had some food spoil as the property manager didn't (or couldn't?) provide a fix very quickly (10 hours after it was initially reported). With several calls, they finally brought a cooler with a bit of ice which had to last over two days. They did not offer to replenish the ice, which was added work for us to undertake to keep a full fridge of items cool for over two days.
With respect to the pool, it would be more clear if the advertisements for the condo. indicated kids simply were not allowed. There were so many rules to follow regarding volume, no throwing of toys and the like, we simply didn't go back to the pool with our kids (ages 5 to 11). Vacation is supposed to be fun, who needs a pool manager yelling at their kids, eh?Also, the chlorine levels used at the pool were very high in comparison even to city swimming pools (get a test kit and use it!) and caused reactions for both of my kids, as well as my nephew.
Lastly, the condo. could do more to provide recycling for tenants, as they only collected HI deposit items. Everything else went in the trash unless you took it to the transfer facility (by the police station on your way to the airport) yourself. Better than nothing, but visiting Hawaii would feel better if visitors weren't creating mountains of trash to leave behind.
Overall a nice value, but some room for improvement.
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