Shann, David, Daniel & Cory- USA
Shann, David, Daniel & Cory- USA
From the minute we arrived and came in dragging our luggage only to face the chained off entrance, forcing us to jump down a 3 foot wall to enter the building, we knew this unit was going to be a nightmare. After entering and finding the six Motel 6 quality towels ($75 "PENALTY" for using other towels-a note from our great hostess), and the broken shower handle and broken window handles, it was confirmed. The deception was thorough and complete, especially the "ski-in, ski-out" teaser. Its a ski out if you want to walk 1/4 mile up a mountain then ski down a black diamond equivalent boulder trail after that walk. Then, to come back you can ski down a black boulder strewn trail that is barely functioning as a hill, to "ski-in".
The wireless internet was 486 quality, never working without interruption. The 4 burners on the stove wouldn't boil water, none worked to cook a meal within 30 minutes. The master bedroom was so small, that one sleeping on the inside of the queen bed had to jump off the end, with its 12 inch rail, and injuries from this daily exercise included groin pain and stubbed toes. Smaller than a jail cell, it was a fight for 2 people to even stand up at the same time.
The open shower with half a glass door was impossibly to get the correct temperature, as the handle was broken and constantly stuck. Imagine 4 people trying to get ready in the morning with this issue, and the 5 towels. And the washer/dryer did not come with any detergent, we had to buy that, unlike what we were told.
Almost every picture was leaned against a wall, not hung up, therefore taking up most of the drawer top space. The owner's obsession with clocks that were set at 10:15 is proof of the insanity that went into these accommodations. The "fully stocked" kitchen had no salt or pepper, very few pans, and 5 drinking glasses. But we did have a complete collection of about 32 dessert dishes which had to serve as drinking cups. And make sure you are adept at washing dishes, because there was enough silverware to complete one meal before having to wash.
And while the Jacuzzi was adequate, but not so hot, it was strange that for a building with only 1 other inhabitant when we arrived, the hot tub was always full of people. Seems like it was a community tub.
If you stay in this unit, you will be very sorry you spent the exorbitant money for what you get.
Owner's Response: Unfair Review From Guest. I will firstly start off with the entrances to the unit, one of the entrances is chained off for our guest safety, as one of the entrances has 3 steps that get very icy and isn't very noticeable as you wouldn't expect it, as it in a covered area. This wall between the two pathways is a foot and half high, not 3 feet as guests commented. There us a 2nd clear pathway to the unit that runs along side of the 1st pathway, absolutey no inconvience what so ever to our guests. This is clearly stated in our "Check in Package" you will receive prior to travel. I would also like to add that the kitchen is in excellent working condition, including a large fridge with a good sized freezer, dish washer with dw soap, s/s 4 slice toaster, s/s coffee maker, blender,microwave, stove with oven. I find the cooktop for this stove actually gets hotter than electric burners. the unit is actually overstocked with s/s pots and pans, cutlery, dishes and kitchen gagets. Twenty-four more glasses have been. Shower handle has been repaired.The unit is fully stocked at all times with fresh white towels. Unfortunately Whistler didn't get much snow at the beginning of our seasons, so It sounds like it was a bit rough for my guests, if was up to me Whistler would be a Magical Winterland 365 days a year. I feel this was a very unfair review from these guest as most of what they said is untrue, I manage this home as if I was a guest. It's a labour of love. I must be doing something right as I'm already fully booked from May to November 1st, mostly from repeat customers. The only call I got from my guest was a call about the internet, which I followed up with cable co and they thought the unit had 2 bathrooms. It's clearly stated it has one. I had the shower handle repaired and added more glasses. From time to time things will get broken or will break, we cannot predict these events. As far as the other comments all I can say is "Pictures tell a thousand words". Thank You for taking your time to read my review.
Helpful votes: 2/2
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