Luxury Amelia Island Vacation Condo
(912) 288-7988 (Georgia, USA)
Preserve at Summer Beach
Summer Beach Village
Kept my deposit
Submitted: April 13, 2011
Stayed: April 2011
We stayed for spring break and liked the place. When I arrived back home I got a nasty email from the owner calling me a pig and telling me that she would not give me back my deposit. There were no instructions on how to leave the house and we left the towels in the bathroom and dishes in the sink. I have rented from vrbo for years and never had this happen before.
Families with Teenagers
Owner's Response: We have never had to take a security deposit and have been renting now for over a year. Unfortunately if our cleaning service tells us that our property has been damaged, we do have to take the deposit. The security deposit was not taken simply because the towels were not put in the wash or dishes not put in the dishwasher, but because our cleaning service said the place was trashed. They have never told us that before. My family was in the condo the week before and there were no stains on the carpet at that time. We do not feel that it is necessary to leave instructions to respect the property.
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