Spacious 3 BR Beach Home on 213 Feet Secluded, Tranquil Beach

Owner's Response: As one can read from our many reviews, Yum Botic Villa has received positive comments from our renters so we were quite surprised to get such a negative one, especially from second time renters. The architecture, windows, doors and beach have not changed since these renters were here a year before and we wonder why these renters would choose the same house that this time was so unappealing to them.

There may be a small part of the sea that has a muddy bottom, which is seasonal, but the huge majority of our 345 feet beach has been enjoyable to all who have stayed here. The caretaker daily cleans a part of the beach equivalent to what is the normal size lot. Our beach is 4 or more times as large as the great majority of Costa Maya rental homes.

Regarding the windows and doors, Mexican construction varies from the US and Canada. The house was built to have the best air flow through the house. The windows and sliding glass doors are typical here. The doors lock with a key. It is only the first floor doors that are suggested to be locked for your security and comfort (though we've never had a problem here.) I am a single woman and have always felt safe here. The windows can certainly stay open to allow for cross ventilation.

Concerning kayak paddle, if the paddle had been damaged before the guest used it, it would have been best to alert the caretaker and not go out with it in the water. Our guests' safety is a primary concern and we wouldn't want someone using something that is even slightly damaged, especially in the sea. The guest said that the paddle broke during normal use.

I explained to the guests that the 2.5 week delay in my returning the security deposit was because my best friend died suddenly and it was a very difficult period.

In any review system there are always discrepancies. One might get 8 people who think a restaurant is the greatest and maybe1 or 2 who think it's the worst. It's quite incomprehensible that someone would return to a place that they have been to previously and find it so unpleasant when it was the same house where they had originally spent time.

We hope you'll visit Yum Botic Villa and see for yourselves.

Owner's Response: So happy you enjoyed your time at Yum Botic Villa and found it relaxing and peaceful.

Owner's Response: So pleased you had such a wonderful Christmas and New Year's Eve at YUM BOTIC. Gonzalo is terrific and I'm happy he was able to get fresh fish for you and even a special fishing excursion too. Yes, there are some potholes in the road from the rain but remember we're in the jungle. The last 6 kms are a bit bumpy for sure. Glad you found communication with us helpful. I so want people to enjoy the house and know about the area.