Adequate, but lacking in property management
The unit was more or less as described and shown - the beds were comfortable and the location was good. Carpet was a bit stained and worn and some aesthetic updates could be made, but overall the unit was just fine. It was nice to be so close to Fred and Fuzzy's! Worth the walk down for a cherry margarita at sunset for sure.
My frustrations with the unit had more to do with the misinformation and the lack of information provided. Before our stay, we had a lot of questions about what was provided in the unit (there were a lot of things we had to bring ourselves and we wanted to make sure we packed appropriately). Questions were answered but not confidently ("There should be a coffee pot," "I think there are blankets..."). Probably the worst thing that happened was that we were given the wrong unit number, which led to some significant problems when we arrived late at night and couldn't find our unit (we had to call, and the response that we got was that the property manager thought it might be a certain unit number but wasn't sure... we were advised to try it - at 1:30 am - and see what happened). We weren't given directions to the unit, and it was hard to find. We were given the incorrect wireless network and password. The shower drain was clogged, and although a phone call resulted in someone coming quickly to resolve the issue, it was kind of the straw the broke the camel's back of issues with the unit. It was annoying to spend time during our weekend away trying to figure out which unit was ours, how to get on the internet, and trying to take a shower in less than 3 inches of standing water.
I wouldn't stay here, nor would I recommend this listing to anyone. We've stayed at plenty of other VRBO listings and have never encountered issues like the ones we experienced here.
Owner's Response: If a problem or issue arose, Property Management handled it immediately and responsive-even at 1:30am. All issues were taken care of and properly handled. We are sorry to hear about the mishaps. Many of the guests that rent our condo are return guests, year after year.
Helpful votes: 2/2
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