Misleading property. Property is a very small studio not a 1 bedroom, with a full size bed.
My girlfriend and I chose this place because of its location and claims in the property. I have had good experiences with VRBO before so I decided to go with this again. The property is essentially a shack atop the owner's back shed. Ceiling height no more than 7 1/2 feet. The bed boasting premium bedding was a farce as it was old and beyond premium. The bed is only a full size bed, not a queen. I know because I sleep on a queen.
Halfway through the trip friends came into town, got an upgrade at a hotel and asked if we would like to join. We jumped all over it and left 3 days early. We told the owner and left, leaving the unit relatively untouched, with some empty cans of beer neatly placed on the dresser (no trash bin in the unit). We got a call a day later about a missing sheet. I had mistakenly packed a sheet in my bag. We had gone to a park and was going to use one of the bed sheets to lay on. We never used it as we stayed on a park bench instead of the grass. I forgot when we left it was in my backpack. We returned the old sheet (again far from premium as listed) and thought we were done with it.
When weeks passed and she didn't return the security deposit, or respond to emails, I called. I was polite on the phone and asked if she has sent the security deposit out. She immediately said no, because we took her sheets and had to ask for them back (which we did immediately), hung up, Blocked my number and refused to speak further.
You get what you pay for here folks.
Owner's Response: Ok....Let's start at the beginning:
1. The guests knocked on my front door at dinner time Easter Saturday and said their friend had gotten an upgrade and they were going to stay with them. She could NOT look me in the eye. (first red flag) I was on my way out to dinner and didn't get home till late. I did not check the apartment until Easter Sunday Morning.
2. Here's what I found Easter Sunday Morning: Beer bottles everywhere, coffee in styrofoam cups, garbage everywhere. Coffee spilled all over the table tops. The comforter, blanket and six pillows were covering the bed.....the Queen bed.
3. I pulled back the comforter and blanket......NO SHEETS on the bed!
I txtd the guest asking where the sheets were. His response via txt:"We ACCIDENTLY packed them". WHAT???!!! How do you accidently pack a flat and fitted sheet into a back pack??!! He said he would return them. He only returned the flat sheet late Easter Sunday afternoon.
For the record, the sheets are premium linens with eyelet and scalloped edges. The apartment is not a "SHACK" as the guest says. It is a 2nd story detached unit behind my main house, immaculately clean. Some call these units "Slave Quarters". I prefer not to. My property description listed it as a "Dependency Unit" because it depends on the main house.
The guest called me on 4/19 and asked when he would be receiving his Damage Deposit. I told him he wasn't getting it back because he took my sheets and only returned one.
Now comes the excuses: The guest said they took the sheets to sit on in the park. WHAT???!! How do you take sheets from a bed to sit on in a park??!!!....Now remember, he had already checked out. And he said he returned "the sheet". Well what about the other one?....now the set is incomplete. I told him again he wasn't getting his money back, the conversation was over and said goodbye. Guess what folks.....what he did equals....taking what doesn't belong to you... and I don't reward bad behavior.
I received 2 more phone calls which I let go to voicemail and another txt message. Now the story changes again......the sheets, according to the guest, were not used on the grass at the park....they sat on a bench.. Irrelevant......you took my sheets and had already checked out! He threatened, in a voicemail to write a bad review....
I blocked him on my cell phone first....then received an email.....then blocked him there also.
Helpful votes: 7/7
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