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Submitted: April 1, 2013
Stayed: March 2013
The reviews on all the sites can't be this place. I was conned into staying when Hank kept saying just read my reviews many from Texans. Don;t stay unless you see clear pictures. No dishwasher, hair dryer, pot covers, bent pans ready for scrap, plastic glasses, toilet that won't handle toilet paper, no beach chairs , 10 feet from neighbors. holes in blankets, platform couches with three inch cushions . From the other reviews I though it was quality property, but this is much like a motel 8. Hank "I don't have any clearer pics at the moment. Please read our reviews if you are doubtful in anyway. It is a beautiful, clean, and comfortable house. ". It is nicely laid out but and with some care and decent quality furnishing it would be very nice. Can't wait to come back more likely can't wait to leave. Also I noticed many positive reviews from owners immediate area?. Housekeeper, and Alyssa the property manager are very nice and helpful. I was sold by the reviews what a mistake. Hanks response "I'm sorry you feel the way you do about Casa Mambo. Again, you are the first to complain about it. Based on your response, has been no misrepresentation of the property description, it's location, or its amenities. You are certainly welcome to depart early however, no form of refund will be offered. A full refund of your security deposit will be given upon departure assuming the property is left in good condition. "
On a positive note the beaches are great plenty of towels. Having great time.
Owner's Response: Please take the time to read all of our 5 star reviews and see that there has never been a negative review on Casa Mambo prior to this unfortunate and obviously fraudulent review. My family and I have worked very hard to make and keep this a beautiful, lovely get away as described by all of the rest of the reviews. I can only say that I am working to have this post removed and hope that you will take the time to read all of the rest of our reviews. Sincerely, Hank
Helpful votes: 2/2
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