Very nice, except.....
Submitted: May 9, 2011
Stayed: March 2011
The home itself is lovely, private, decently furnished, quiet, and in a convenient gated area with an active tennis community. There were only two drawbacks: There was no Wi-fi in the house (which we were aware of ahead of time), so in order to use our laptops it was necessary to go to the clubhouse to use their wi-fi. If you have a smart phone, it will work in the house.
The second drawback was the cleaning fee. Be prepared to have an outrageous amount subtracted from your returned deposit for the cleaning of this home. We left the home without stains, damage, dirty dishes, or garbage. We had washed and put away all the towels, leaving only 2 sets of sheets to wash. We even restocked paper products before our departure. According to the owner, with whom I have conversed via email, it took 6 hours for the cleaning crew to do their job. I believe that is an absurd amount of cleaning time for a 2-BD, 2-BA home. The owner wrote saying he would look into it but has not contacted me since. That being the case, I am disappointed in how this ended, and I am not able to rate this listing any higher.
Owner's Response: We have had our home occupied by numerous people who have simply loved the area,the house, and the whole atmosphere of Dove Mountain and hertige highlands community. we will certainly try and get this recotified with our people.
Helpful votes: 5/5
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