The Villa is exactly as it is in the pictures! That is the only part of Villa Harmony that was as advertised! During our stay the main electricity breaker tripped over 40 times and I had to go under the Villa into a cockroach infested room to reset the breaker. We could not use all the features of the Villa due to this major power issue - not a supply power issue, a power issue with-in the Villa itself. Can not use hairdryers, curling irons! We could not use the hot tub due to power problem! There is enough hot water for one person to take a shower - and then wait for over an hour for more hot water! Could not run all the air conditioners at the same time due to power problem! Could not use the washer and dryer due to power issue. IF you rent this Villa, and my advise would be to find another Villa, make sure you take bug spray as the mosquitoes are horrible - cannot sit outside in the evening without them swarming! Villa provided one can of bug spray and 3 candles to ward off bugs! If I return to St Maartin, I will not stay at this Villa again. Very big disappointment!
Owner's Response: When you arrive at Villa Harmony you will find –as these guests-all the installations working perfectely.
Yes, in the first day evening the power went off- oh! What happen?? this is completely unusual! and we intervened at once in the next minute to restore the current. From the following morning the electrician was spot to verify, during several hours the installation: all the devices worked, no interruption …and next day same thing…guests have power off… and when the electrician comes all devices works together (all AC, washmachines, dryer, oven, jaccuzzi…) without power off…but we ask again for complete checking…this stay was only for 4 days and after the departure we have new guests from 18 july and –as before- not any power off.We will ask them to testify.
A power cut is very unpleasant BUT in that case it was only a question of putting back a circuit breaker in position on- so less than 1 minute of interruption the evoked number is not realistic. We watched the installation the whole day all the devices working and noticedonly a single interruption in 3 days. All the devices were working.
Our installations are recents and controlled, we asked immediately a technician until obtain the solution WHAT ELSE IS POSSIBLE? Never the slightest cockroach in the villa –only a possibility of some insects outside in the pool local during heavy rains
Be sure that you will find a Villa in perfect condition and in case of trouble for any reason we are on place for an immediate reply with a professional team.
thank you for your assistance after hours of automatics responses
Helpful votes: 1/1
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