Victorian Charm Means You're in New Orleans

Owner's Response: After receiving a vulgar and rude e-mail from this renter, we immediately wrote and called him to see if we could offer him another property to satisfy him. He never did respond and we immediately became worried that his anger might cause him to destroy our property and its contents. He seemed more interested in spouting off than really resolving any problems. We drove to the property to investigate and found out that he did not send away his friends with refunds like he mentioned in his e-mail, but that they were all very much using the property as we had imagined.

On our webpage, we describe the property as a 3 bedroom property which includes a two-bedroom, multi-level loft. Some people see it as a 3 bedroom, and are very happy with the arrangements. A picture shows the height difference between the two levels which is further separated by furniture to give added privacy. Pictures also show an opening onto the living room from the loft. The lower part of the loft has a full-size bed shown and the bed in the upper loft is a trundle that opens into a full. When people call and ask about our sleeping arrangements, we then have the chance to fully describe the whole property and answer other questions which is what we recommend to everyone for any property listed on www.homeaway.

Luckily he did leave the property in fair condition and upon receiving a second rude and threatening e-mail; we highly recommend that other property owners be aware of this renter. For future customers, we hope that you consider the source and look at all of our properties and their reviews; we are rated 5 out of 5 each time for every property. We hope that our other posts paint a more accurate picture of the quality that we offer for the reasonable price, in a great location and the amenities that are most often sought. Thank you in advance for your consideration.