A little disappointing
Submitted: November 3, 2011
Stayed: October 2011
My husband, son and I stayed here for three nights to attend a wedding in Half Moon Bay. Ralph, the owner, was extremely helpful and prompt in responding to emails and any questions that we had. The apartment was very clean and gave us much more space than a hotel room, which was nice while travelling with a child.
However we were disappointed in the quality of the apartment, particularly when compared to other rentals that we have stayed in at a similar price point. It is an older building and it doesn't appear that much has been updated recently. There was a slight musty smell that we noticed each time we entered the unit. Most amenities were looked after, however there was no hair dryer in the bathroom and despite offering an iron, there was no ironing board; we made do with the kitchen counter. The kitchen did not have any tea towels and only a dirty sponge to use for dishes. We made do with extra bathroom towels (of which there were plenty). Laundry detergent was available, which was a huge help. However the washer was exceptionally loud, so much so that we couldn't hear our son if he was crying in the bedroom while it was running. The posting noted 'luxury linens', however the sheets felt quite old and worn to us. Additionally, there was no white duvet on the second bed (as depicted in the photo), but rather an old looking comforter. Finally, the heating is tricky to manage, and it was chilly at night. There are small heaters in each room, however they seemed to either blast hot air to make it too hot or not enough to make a difference.
Overall, our stay was enjoyable. However we could have had a suite at one of the local upscale hotels for the same price (albeit minus the kitchen and laundry facilities). We've had excellent experiences with most of our rentals and always thought that the price we paid was more than fair for what was delivered. Unfortunately this unit was disappointing in that respect.
Owner's Response: Hi Erin,
Thanks for your candid review of your recent stay at my Coronado Apartments. I was surprised to see several negative comments, as I have received dozens of top notch reviews over the years. These reviews can be read on my Homeaway and VRBO listings. .
The building is older, and I have owned it over 30 years. The apartment was remodeled with a completely new kitchen including new appliances and granite counter tops in the past 4 years. At that time the bathroom was completely redone with new bathtub, vanity, toilet and new tiles throughout.
At the location near the beach, the air is very moist, and to counter this condition I have placed a dehumidifier in each apartment for use by guests as needed. The 4 heaters in a 700 square foot apartment have always been adequate, and there are extra blankets when required.
It would be possible to stay in a local hotel at my price point. However, my apartments offer a full living room/dining area, full kitchen, two bedrooms, and a washer/ dryer! Quite a bit more than a hotel room! If the bedding does not match the photos on my site, it is because we rotate all bedding for each guests’ stay. My site does not indicate that personal items such as a hairdryer and ironing board are present.
In conclusion, my staff and I will strive to improve the quality of our lodging so that our guests will enjoy their stay here on the coastside to the maximum.
Travel safely,
Ralph Ely, Owner, (650) 773-2456
Helpful votes: 4/4
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