OCEAN VEIW AT IT'S BEST

We were in Kona for a short stay this visit and decided to stay closer to the village.The complex is nice with a great pool and beach close by. The condo was clean and nicely decorated but does need a kitchen cabinet update and the bed needs to be replaced as it is saggy from lots of use. Overall we were pleased.The only real negative is the fact that the bedroom window is right about the entrance to the neighboring condo. We got woke up the first night by their late arrival and conversation was like they were in the same room with us!

Rating Details:
I was somewhat dissatisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was very unhelpful.
Overall, I do not recommend this vacation rental.

Reviewer Comments:
The condo itself was ok. The furnishings were outdated as well as the kitchen utensils and cookware. Met many wonderful guests who showed us their units, and were amazed how nice they were. Our big complaint is the fact that we had specifically asked for an evening check out and were assured that it was no problem.Our flight was at 10:30 we had scheduled a full day of beach time and snorkeling. Upon returning to the condo at 5:15 to shower and pack our things, we were shocked to our clothes and personal effects setting outside of the unit. A note attached said that they had to clean the unit because the new tenants were arriving at 4:00 P.M. No help was offered to us after many phone calls to the company. We were left to fend for ourselves to find a place to shower and pack our belongings. My advice to potential renters, go to- and deal directly with the owner.

Manager responded on 2/12/2013:
Unfortunately the guest's check-out time was 11:00 am as stated in their rental contract. No late departure was paid nor was a late departure guaranteed to this guest. We had a back to back booking that day and although we tried on several occasions with calls and e-mails to them, they did not respond and we had no choice but to remove their belongings from the unit.

Rating Details:
I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was adequately helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Hi travellers
In general we were satisfied with our stay at this complex. The complex itself is older but well maintained and clean. It's location is second to none. The location of this unit which is on the water side is stunning. Every evening after returning late from the beach and getting cleaned up we would watch the amazing sunsets and every day that we were at the complex in the afternoon around 1 to 2 the turtles come to feed on the vegetation on the lava rocks out front. The village is conveniently located a very short walk away.
Our only concerns for this unit: the bed in the one bedroom is saggy but does have a pillowtop on it; they say its a queen bed but it is not very big seemed like a double! The pullout couch we were told was new but the bed in it is awful-all springs! The phone is awful! it is old and you cannot hear people talk on it at all-be prepared to have to use your cell phone. The internet connection is not great either. The bedroom window is located on the parking lot side of the building. If you sleep with the windows open be prepared for noise in the night even though security is good here.
Other than these rather important details the room was great!