Beware… You can’t judge this book by its cover. This home is not what it appears and the owner does not return deposits. We rented this home for 8 days the last eek of January and part of February. The pictures and videos are beautiful. At first glance you think you are in the height of luxury, but it is wrought with problems. The home is actually 4 tiny apartments that have been remodeled into one home. The home advertises as 5 bedrooms, however they are so tiny you cannot move around in them. In fact one bedroom has a queen size bed going length wise against the wall taking up the whole room. The shared bathrooms are a nightmare. The biggest problem with the home is that there is nowhere to congregate or entertain other then the dining table or the outside pool area. The pool area is beautiful, but you are not allowed out there at night, which if you are in South Beach for business or a convention, that is when you want to be there. We found out about this when we entertained several guests one evening by the pool and because of all the barking dogs in surrounding apartments, code enforcement was called. The other problem is there are rats everywhere. The first night we were there, there was a rat running all over the house. One of the people in our party said the rat leaped three stairs at a time… kind of scary. Among other issues is the noise coming from surrounding apartments around the house including dogs that bark all night. Because the home has very old windows that do not close all the way, there is no shutting out the noise. Lastly we waited two weeks for our deposit to be returned and when we contacted the owner, he told us because code informant was called one night he was not going to return it. After a heated discussion he said I could have my lawyer contact him. Obviously he knows that it would cost more in legal fees then the deposit. Bad situation all around…..
Owner's Response: This is not the first time this guest stayed with us. The first time was 1 year prior, he and his daughter stayed and we had no issues.
In fact they were so good, when they sent a request to stay again this year 11 months in advance, we were happy to accommodate him. They come as a vendor for the Miami Beach Antique Show. Unfortunately this year was a total different situation. In addition to his daughter he brought his son and friends. Their stay started out okay, by Friday all the problems started. With a party of drunks, excessive noise, music and screaming into the late night. They were being completely disrespectful to the property and neighbors. They were not obeying the City Of Miami Beach Noise Ordinance that they agreed to follow, at check in. I personally heard all the noise and went over to the back gate, and told them to end the party and send everyone home. Unfortunately, they didn't, and as expected the City Code Compliance and possibly the police showed up and ended their party. In addition to the crazy party, they broke windows, blinds, and side table, and left open food, and snacks under beds and in drawers. All of this has been documented. The problems didn't end with them leaving. I then had to deal with him sobering up and finally realizing the consequences of their actions. Which began with a series of nasty threats and crazy talk.
This is a multimillion dollar property and is kept in perfect condition. Upon arrival the guest did a complete walk through of the property and signed our check in documents, which state “YOU HAVE INSPECTED THE PROPERTY AND AGREE EVERYTHING IS IN WORKING CONDITION AND THE PROPERTY IS HOW IT WAS EXPLAINED TO YOU AND HOW YOU EXPECTED IT TO BE”. For this client to say the property is anything different than what it is represented to be IS A COMPLETE LIE. As anyone can read the other amazing and happy reviews, no one would come to a place week after week if it was in the conditions as described by him. Even he would not come back. But he did and completely trashed the property. Fortunately for us we had a security deposit, which covers damages and destructive behavior.
This type of situation is never easy for either the property owner or the guest. Both have to deal with the after math. I will say this particular guest took me by surprise since his prior stay was so pleasant. But as usual booze and whatever else makes people totally different.
Helpful votes: 2/3
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