Nice but needs improvements
Submitted: June 30, 2010
Stayed: June 2010
My husband and I were traveling through Colombia and this was one of our stops. Let me begin by telling you that the apartment itself was the very best part. It is a beautiful, luxurious, spacious apartment with breathtaking views of the beach, lake, and the city. VERY STUNNING. The beds and furniture were very comfortable and there was plenty of hot water. There was AC in every room so considering the heat, this was a huge plus. However, the buildings "gym" needs a lot of improvement. If you are an active person like we are, this matters A LOT.The treadmills did not work and there were limited weights. The front desk staff were not friendly. Nore were the majority of the locals. Only when they want you to buy. The restaurant across the street "el ricisimo" was great with awesome food all the time. Most restaurant staff were good and food exceptional if you love sea food and fish the way we do. Very inexpensive. Back to the apartment. There were no wine stem glasses available so we had to drink wine in regular milk glasses(not really classy or romantic) but we made do. We checked in 3 hours late because the apartment was not ready but the mangagerial staff was helpfull and nice and let us drop our bags off until it was ready. There were limited towels. The pool area could use some umbrellas for shade. The old historical town was really amazing and interesting but with really crowded, narrow streets during the day. Did I mention the heat? At night, the old town is literally bustling with action. We highly recommend "club havana" it offers superb, loud, live music guaranteed to have you dancing all night. Visit downtown after 10:30 to 11:30pm or it will be a bit empty. Islas del Rosario were beautiful as was BARU.Crystal clear water great for scuba and snorkeling. But word to the wise: Make sure you settle on a set price BEFORE you go. Otherwise you can be taken. Also, pay after the service. "Don't pay the ferry man until he gets you to the other side" so to speak. We did some wonderfull Shelling off one of the small islands on our way back from Islas del Rosario. The local beaches are not crystaline like Rosario's though. There is a lot of security with the local police and military in all of Colombia in general and things have improved a great deal in the last 5 years since I last visited so this too is a plus. However, NEVER let your guard down as a criminal always looks for weaknesses and an easy opportunity or target, especially in crowds.
Tourists without a Car,
Families with Teenagers
Owner's Response: We are serious about reviews and traveler related experiences.
We really appreciate you posted a POSITIVE comment about the apartment itself; however, you seemed to be quite unhappy about the fact that at the time of your stay there were some issues with the treadmills, and the fact that there were limited weights at the gym. Unfortunately this type of things can happen even at the most sophisticated fitness centers in any part of the world. The positive thing is that they were repaired. The front desk personnel have also been replaced and a new company is now in charge. All travelers can also find all kinds of wine glasses in the apartment and if for some reason our guests need something during their stay, the Property Manager is always ready to provide and fulfill our customers' needs.
Helpful votes: 12/12
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