Puerto Vallarta Vacation Rental villa

My family and I enjoyed our stay in this beautiful villa. The views are breathtaking. The beach is quiet with warm, beautiful water. The villa is exquisitely designed, has a stunning patio, was very clean, and was exactly as pictured. The location on the south side of Puerto Vallarta is perfect. It is distant enough for complete relaxation yet close enough (taxi approx $8 USD ea. way) for dining, shopping and excursions. The owner, Mary, was a wonderful host. She was kind enough to arrange for her villa's staff (Claudio and Tavo) to stock the kitchen for us in advance and pick us up at the airport (Tavo kindly waited for us in excess of 8 hours due to airport delays!). Claudio is available as a chef for a small fee. We all highly recommend you take advantage of her service as her food is exceptional (better than many of the restaurants we ate at!). Claudio and Tavo are extremely nice and were a highlight of our trip. The villa even provides daily cleaning and laundry service and Claudio is available to do grocery shopping as necessary! We did experience a few negatives which reduced our rating of this villa from what could have been a perfect 5 to a 4. During our stay, the air conditioner in the main living area and in our bedroom were broken. It took 2 days to get the bedroom one fixed (after much "persistence" by my husband) which was unacceptable in the hot August week we visited. The living room AC was never repaired as there was a second one in the area and it was deemed not necessary. (It would have helped to keep our bedroom cool.) The jacuzzi heater was broken and was not repaired, despite our request due to my needing a warmer temp due to neuropathy. Hopefully it will be fixed for the winter visitors. It also was overtaken with ants which we had to spray ourselves to take care of the problem. The complex pool was overtaken each day of our vacation by two large Mexican families who "set up camp" in the early morning hours reserving all tables and most of the poolside chairs (leaving their items on everything and staying until closing).They were very loud, exhibited rude behavior and were never appropriately managed by the complex staff. Thankfully, they rarely went to the beach so we opted to avoid the pool area. Puerto Vallarta is a beautiful, historic, vibrant city with many wonderful people, restaurants, stores and attractions. We have stayed at many HomeAway condos and, despite our few negative concerns, we still would recommend this villa.