Nice apartment with lack of warmth
Review Submitted: September 8, 2009
Date of Stay: August 2009
There's nothing really wrong with the apartment, it's new, nicely furnished, comfortable bed, but the pro's stop here. Real lack of warmth here, there's not even an area rug in the living room (although one of the pictures on the website shows one), the bedroom has no blackout curtain and the street light shines right in. For an 11-night stay only 1 set of bed linen is offered and 1 towel per person. After calling the local agent he brought additional towels although I must say they felt like taken right out of a youth hostel. This doesn't feel like an apartment, it feels like a bare bones hotel suite without the hotel services. If the owners are interested in US customers they have to realize that our standards for towels and bed linen is probably higher than the Hungarian standards. Other than dishwasher soap no cleaning materials were offered and again we had to contact the agent for him to bring a mop and a vacuum cleaner. Even after getting a WiFi password from the reception desk, WiFi reception was poor at best, we were told that the WiFi antenna in the hallway was faulty. The building has a beautiful pool and gym which is mentioned on the website but I strongly suggest more honesty in saying that these services are available at an additional cost. The same same applies to the WiFi which is not free. We ended up getting these services for free simply because the reception staff were confused and didn't know whether we rented through the owners or through the hotel. The street and immediate surrounding, while only blocks away from fashionable Andrassy Avenue feels seedy and unsafe at night.
The apartment is on a quiet street but dark, we had the lights on all the time, even during the day with full sunshine outside.
My suggestions to the owners: For the price you're charging, offer at least one housekeeping service per week, make the living rooms a bit warmer and have some literature on Budapest with restaurant suggestions, etc. Also include free WiFi and free access to the Gym.
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Helpful votes: 1/1
