2
Less than happy ending
The house is a great location as advertised on the beach. Other than that it's a bit run down - tidy but not kept as described, needs fresh paint and has some woodrot, the beds are very old and uncomfortable (take your own sheets and beach towels, beach chairs) etc. The ocean certainly helps one glaze over these issues. As mentioned in a previous review the kitchen is small and reasonably well appointed. As a family we've rented homes in this area for over 15 years always ending with a positive experience and often a return rental the next year. Not so this time. My advise to any renters of this home would to take photos as you arrive (beds, carpets, etc) As one would do with a rental car. Horrible experience post-rental. Renter beware. Enjoy the beach and make good use of your camera with before and after photos least you will be sorely disappointed with a non-existent deposit return. I would not recommend this property to a friend or relative. Many nearby restaurants were reasonable but not gourmet - you have to travel into Charleston for that.
Recommended for:
Families with Teenagers
Owner's Response: This is a retaliatory response from a disgruntled renter, who was destructive of our property and is angry because we cannot return the damage deposit. The reason is that someone in this renter’s party “ripped off” – not unzipped and took off – zippered, hypoallergenic mattress protectors from two (2) beds, followed with the damage of one of the mattresses by extensive bed wetting. Our house keeper found corresponding stains on the comfort mattress pad (applied over the zippered mattress protectors), which was in the laundry. The renter denied any responsibility for the damage to the mattress and claimed a latex allergy for the tearing off removal of the mattress protectors. All could have been avoided, had the mattress protectors - which contain no latex, are hypoallergenic, soft, as well as waterproof - stayed on.
As our calendar bears out, we rent our beach house often and we have a number of repeat renters each year. Renters like our house, its furnishings, cleanliness and the fantastic view of the ocean. And they get their damage deposit back within 1-2 weeks after departure. This is the first time this year that we have been unable to return the deposit. It was retained to replace the damaged items.
Helpful votes: 3/3
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