Summit Condo
Review Submitted: August 25, 2009
Date of Stay: August 2009
We arrived at the Summit to find that our room was not cleaned, was very disappointed. Luckily we had to leave for a few hours to go to the dining yacht aboard the Lady Anderson and when we arrived back the room was cleaned. All in all the trip was very nice. We thoroughly enjoyed the wedding and the reception for my nephew.
Owner's Response: Our Reservation Letter to our Renters clearly states:
Check-Out Time: 10:00 A.M. Central Standard Time
Check-In Time: 3:00 P.M. Central Standard Time
This timing is necessary to allow our housekeeper sufficient time to clean the Condo after one guest leaves and another guest arrives.
We take great pride in our condos, and do not want our guests to come into a unit that has not been thoroughly cleaned. When a Guest arrives prior to the 3:00 P.M. check-in time, there would not have been sufficient time for the housekeeper to have the room ready.
Please Note: This guest clearly states that when he returned the room was cleaned!!!!!!!
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