Nice but not great
I have visited Barbados many times and have stayed on the West, South and East coasts so am aware of the pro's and con's of each.
The Villa itself is very good, a nice layout, spacious, well equipped and very useable. The deck area is great, with stunning views looking out to sea. The deck really is on the cliff top, with the pool, outdoor table, bbq and sun beds for guest use.
There is parking undercover for 2 cars.
Now the not so positive points:
We stayed during a particularly windy period, and were quite annoyed that we really couldn't use the decking area. The non stop sea spray, gales and salt made it a very uncomfotable area to be. You could not put towels on the sunbeds, you could not read easily and food was blown off plates if you tried to dine outdoors.
Talking of which, the whole house is covered in salt, after 2 days, your clothes, your bedding, your towels are all crusty with salt from the sea air.
The cleanliness of the villa was not up to my standards, whilst I realise keeping a villa clean in these conditions is very hard.
Leith and David have a lounge/computer room that is kept closed to keep the salty air out, but this just means that it becomes very stale and really not a pleasant place to spend time.
Our second issue was the noise in the neighbourhood. Both the properties on the left and right of the villa were having maintenance work done. This meant during the day we could not relax due to hammering and drilling that was non-stop each day. The builder next door even brought his kids along to play (very noisily) in the customers pool! The other noise were the local dogs. There was continual very loud barking from more than 4 dogs that kept us awake late at night and woke me up at around 5am each day. I even commented on this to a local, who said that they have had enough of it too, and that it has happened every day for months. It appears a house close by go to work early in the morning, leave their dogs outside, and the dogs then bark all day long.
Many guests have commented on the owners and whilst we found David very helpful on arrival, we then didn't hear anything further from them, not even on departure or a follow up once arriving home.....
So in summary, a great villa with superb views. Very remote. It should be quiet but isn't and it should be relaxing but isn't, especially when it is windy.....
Owner's Response: Hello James,
Thank you for staying at our villa and taking the time to write a review. The feedback that we get from our valued guests, like you, enables us to target problem areas and consistently provide our trademark superior service.
We are disappointed that the cleanliness was not to your satisfaction. We have an excellent cleaning staff that keeps the villa impeccable. However, we do apologize for the oversight and have brought it to their attention. We have implemented a check system which should
eliminate any recurrence.
I'm so sorry to hear that the high winds affected your enjoyment of the deck which is one of the high points of previous guests. Our weathermen indicate that the uncharacteristic high winds and cooler temperatures were a spinoff of the polar vortex experienced by northern countries.
Our neighbors have thankfully completed their construction so we are pleased to say no more hammering.
We will also have to remind guests to avail themselves of the AC in the lounge or at least to open the windows and doors when they are using that room.
We normally call our guests the day after they arrive but many times, as in your case, we miss them because, understandably, they are out enjoying the island. As we normally see them or speak to them on departure when we make arrangements for the keys, take them to the airport and thank them for staying, we tend not to write them when they return home.
Thank you for this excellent suggestion. We plan to implement a follow up call or email.
James, if you have any further questions, comments or suggestions I'd be happy to hear them. We take great pride in the quality of our service and appreciate any assistance in improving.
Please feel free to discuss with me at firstname.lastname@example.org or at (246)624-9134
Thank you so much.
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