Policies
1. Your initial payment of 50% is a non-refundable deposit that is needed to book your reservation. The balance due plus the security deposit is due 60 days prior to your arrival. The security deposit is refundable within 8 weeks of check-out depending on the condition of the home upon your departure. All payments are payable by check to: Capistrano Realty.
2. To check in, please come to our office at 34700 Pacific Coast Hwy. #209, Capistrano Beach to pick up your keys. Check-in time is between 3:00PM-4:00PM on the day your rental starts. Our office closes at 4pm. If you are arriving after 4pm, please call to make prior arrangements for access to your vacation home. Check Out time is 10:00 AM prompt on your departure date, as the homes need to be cleaned and readied for the next guests. The hourly rate for holding over past 10 am is $100.00 per hour.
3. Two sets of keys will be distributed to the renter at our office upon check in and must be returned to our off