Submitted: September 13, 2010
Stayed: July 2009
Il cottage è grazioso ma purtroppo abbiamo trovato l'aria condizionata rotta ed è stato impossibile viverci visto il caldo asfissiante che c'è alle Bahamas.La proprietaria non era presente, abbiamo chiamato più volte la responsabile che ha risolto il problema per 2 giorni, dopo di che si è di nuova rotta poichè è molto vecchia.Considerando il prezzo consistente non si può accettare una vacanza dove si soffoca dal caldo!
Owner's Response: I am so sorry that my guests at Diamonds bythe Sea had such a bad experience because of the exceptional Summer heat in the Bahamas and that the A/C cut off on them during their stay.. We have 3 lovely, clean and comfortable Cottages and 2 Studios at Diamonds bythe Sea and all the reviews from all of my guests, many return guests, have been great reviews; I do my best to satisfy all our guests with everything they need to make their stay a very enjoyable and pleasant experience, and it is a reality that here on the Islands we do not find the right parts immediately and parts have to be ordered and flown in from the States, clear customs, delivered and then get the repairs done.
I am happy to see that she did say the cottage was charming. Hopefully she will contact me directly and I will suggest to her she come again and she will then, like other guests, have a wonderful experience at Diamonds, as we now have a new A/C. And anyone reading this review, please visit our other Homeaway listings of Diamonds bythe Sea, all the reviews are very wonderful and positive.
Helpful votes: 2/3
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