Nice with a few problems
Submitted: February 19, 2012
Stayed: February 2012
The villa was nice but with a few problems. Bev is a good cook, Jerk Chicken, Lobster and fish, Yumm. The villa is nice and I did have fun while I was there until I seen the roach run across the kitchen counter. When we arrived we found there was no TV so I read books after dinner. Readding was a little hard due to the lighting was very low and a few of the lamps did not have lightbulbs in them. They did have a radio and Len was great to let us borrow some CD's. As far a the amnenities, the soap they used to do the dishes was laundry soap, there was no phone, I was able to text with my AT&T, my friends with Verizion could not get any bars to text on their phones. The BUGS were bad. bitting ants in the living room and master bedroom and roaches were seen in the kitchen and bathroom and lots of fruit flies in the kitchen. I would not recomend it to any of my friends unless they really wanted to rough it.
Owner's Response: I am sorry that things did not go so well for you and have brought your concerns to the attention of the staff. Most importantly to make sure that we are doing all that we can in regards to bugs and that guests are aware that food can not be brought throughout the house. Treasure Beach is a rural area in the tropics and there will of course be insects that you have to deal with. I have had guests at the house straight through since the holidays and have run into no problems and have had wonderful reactions to the house and staff. Alas, you can not impress 100% of the people all of the time. Treasure Beach is certainly for getting away from all the regulars we have in every day life, relaxing, enjoying the the great food, outdoors, sea, sun and good company. Unfortunately both AT&T and Verizon do not service the Caribbean unless you make prior arrangements.Feedback from all guests is so important and is the only way to make sure that we are doing all that we can to attend to your needs. For that I thank you. While I wish that it had gone better for you, it was nice to hear from another member of your group who had a wonderful time.
"I am one of the three that was on this trip and I just want to say I do not feel the same as (the other guest), I do agree the staff you have is wonderful and I enjoyed talking and spending time with them and they went out of their way to make our stay a good one. I for one understand you are going to have insects in the Tropics you are going to get that anywhere you go. We have them here also. I don’t mean to disagree with my friends but I found it very peaceful without the TV we all had books to read and I for one was fine with that. I would like to thank you for what I feel was a wonderful trip to Jamaica, it has been a place I have wanted to go since I was a child and this was a dream come true and for that I thank you."
Helpful votes: 4/4
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