great for the price and location
Submitted: September 1, 2012
Stayed: August 2012
Our extended family of 13 (11 adults and 2 kids) stayed at Luna Mermaid when we came to Destin for a family wedding. The two separate living spaces worked out great for our family. All of the "kids" in one house. We loved the pool. It was a very easy walk to the beach. Both homes were decorated beautifully. It was a quick drive for groceries or to go the restaurants and bars in the area. Both houses were fairly well stocked (although I think the guest house could use a few more dishes and knives).
We did have a few issues during our stay. The barbeque was really dirty - a quick call to Linsey and it was serviced. Unfortunately, it was not in working condition, so it was quickly replaced. However, the replacement was about half the size as the original and not really large enough for a house that accommodates that many people. I was told this would be remedied. Also, there was a major leak (flood) in the main bathroom - again, service was only a phone call away. The repair men that came to fix it said they were "carpenters, not plumbers" and the fix was "only temporary". This was evident when the tub leaked again the next day. Luckily, this was a small leak. At this point, I was sick of having to call for service, and just left it alone. One of the toilets in the guest house was so loose, we were worried it was going to break apart from the floor.
There are not enough linens for this size home. Also, strangely, no bath mats or door mats were provided. So we had use towels from the already short supply. Extra pillows, but no pillow cases.
Like I mentioned earlier, Linsey was extremely responsive to any issue we had. I just got tired of calling; also many of these issues were "annoyances" not worthy of a call in my opinion.
We did have a wonderful vacation and I have fallen in love with Destin. As long as these issues are attended to, I would recommend this rental.
Recommended for:
Age 55+,
Girls Getaway,
Families with Young Children
Owner's Response: Thank you for the very constructive criticism. I will attend to each of these issues and hopefully make the home more comfortable for our future guests. I am glad to hear you enjoyed your vacation and I hope you will return next year.
Did you find this review helpful?
Yes
No