Do not stay here!
Review Submitted: August 12, 2009
Date of Stay: July 2009
If you are looking for a beautiful house in a beautiful neighborhood, this is it...BUT, if you are looking for a clean house this is absolutely NOT it. This home was filthy upon our arrival, blood stains on sheets of downstairs bed, unwashed sheets on all beds, floors so dirty that your feet were black before you got out of the first room, dirty dishes in dishwasher and cabinets, dirty towels in washer and soapy towels in dryer, urine stains down the front of all toilets, grime in tubs, hair in bathroom floors and the jets of the jacuzzi tub, refrigerator filthy, way too many more things to list. When we complained to the owner, he took offense and kept our security deposit. He is VERY hard to deal with and has no customer service skills whatsoever. I wouldn't recommend this place to anyone!
Owner's Response: This client was one of three families that share a rental. The home was contracted for a maxuim number of 9 tenants but they had 13 tenants. The home suffered damages of raw fish guts and debrie in the refrigerator and front porch areas which had to be bleached to get clean. Stains and damages to the furinture and walls. and the entire home was completly trashed . It costs over 200 dollars in extra cleaning fees and other damages that will excede over 500 dolars to fix. As for the false reports of the home beging filthy, it was not. On the afternoon of chech in I received a telephone call fron the Client Rob pointing out some complaints of one of the families, I arranged for the cleaning company to go by and chech it out that day of arrival, I call Rob to confirm he said do not worry about it , the other family was just being hard to get along with and had problems, I cancel the cleaning as requested. The next morning this Mrs F calls and requeat a cleaning, I called back to comfirm with Rob he apoliged. The clening company did what Mrs. F required and she said " now I feeel at home". I never received any more calls and the rental ended, The next call was from my cleaning company informing me the property was trashed and suffered multiple danages. This client has caused much more damages to the property than the deposit will cover and is lost.
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