25th Wedding Anniversary
Submitted: September 10, 2012
Stayed: July 2012
First of all, the property was better than expected! My husband & I were celebrating our 25th anniversary. Our trip did not start out well. We arrived on Monday, tired from our flight. I called our contact person from the airport, (as instructed), got her v/m, left a message telling her we were going to the condo. We took a taxi to the condo only to find no one there! I had sent our flight schedule prior to our arrival,(as instructed), so I was expecting someone to be at the condo to meet us. We waited about 45 minutes & no one showed up! I was afraid my fears about possible scams were about to come true! We were about to call a taxi, go back to the airport & get a hotel for the week when by chance, another tourist staying in the same condo complex walked by, we asked if they knew how to get a hold of Property Manager, they said she was out of town until Wednesday! This was a couple from England, they called her from their cell phone, (we have Verizon-there was no service) they FINALLY reached her, she told us where she left the key. Our entire vacation was almost ruined because our contact person was away & had no backup person. Our 'complementary' ride to the grocery store upon arrival ended up costing us $24, (Taxi ride) .I could not connect to the internet, I was never given the password. I called the property manager 2x asking for help, she didn't call back for 2 days. I needed to check in with my employer upon arrival, I was unable to call on the Vonage free US calling because I was unaware we had to use a different phone. If the property manager would have been there when we arrived, she could have provided this information.
Everything worked out & overall once we got in the condo, we had a wonderful week in the Bahamas! The condo itself exceeded our expectations! The person taking care of the customers perhaps needs additional training, to leave a tourist hanging, alone in a foreign country, is probably not what the owner of this fine property would want.
If you stay here, verify whoever is in charge of greeting you, will be there upon your arrival. Additionally, other reviews are correct, food is expensive, even fixing meals at home. You can walk to the grocery store. The Jitneys cost $1.25 & are dependable, the pick up point is right outside the gate, very convenient. The free US calling & wireless internet was appreciated! If you enjoy snorkeling, check out Stuart's Cove - snorkeling with the sharks was the highlight of the trip!
Helpful votes: 2/2
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