Clean place, efficiently managed by responsible owners.
We have been using VRBO vacation rentals for several years now and stayed in Big Island of Hawaii, London, UK, and Paris, France. Of all the places we've been to, Julie's condo was the most impressive. I'll mention 3 things: cleanness, efficiency and responsibility. First, when we first entered the place, 2 words sprang to my mind, "Impeccably clean." The whole place was spotlessly clean, well maintained, and thoughtfully decorated. The washer/dryer in the laundary had no detergent spill or dryer dirts. The garage, stairs, and even the waste bins were clean. I heard from Julie that the place was cleaned by her husband not by hired cleaners. Our unit had an ocean theme, with pleasantly subtle hint of ocean -- not lavishly done all over the place. Second, Julie was a wonderful manager/owner. Throughout my whole rental period - before, during, and after my stay - commuunication and business dealings were propmpt and efficient. Julie responded to my email inquiries propmptly and with proper information. I liked the online secured rental contract. She was willing to go extra miles to help our stay pleasant as well. For example, she learned to use iphone messenger app. (locally developed in Korea, but now used worldwide) that I used to ease our communication. I brought my notebook computer and it did not work. She came to our unit to solve the problem and when she could not fix the problem (later, I realized that I had not set it properly), she lent me her own laptop computer. Third, Julie was very responsible. It took about 4 weeks for our security deposit refunded. Since I got to know her a little bit during our stay, I wasn't worried a lot about the refund, but a little concerned. When finally she refunded the money, she added extra $50 for the delay with the explanation that she had to work 12+ hours on some project. Overall, I was very impressed by the rental unit. The description and photos on the website are accurate. Good and safe neighborhood. Well-lit at night. We enjoyed our stay thoroughly. If you prefer to stay near beach at a reasonable price, I recommend this unit very highly.
Tourists without a Car,
Helpful votes: 3/3
Did you find this review helpful?