Extraordinary island experience
Submitted: July 10, 2012
Stayed: July 2012
Our two families, including 4 kids, enjoyed an exceptional week here. Three things made the CVV experience stand out:
1) The house itself is magnificent, built recently to the highest quality standards and perched atop a hill with commanding views over the sea. It may physically be the nicest house rentable on the island. The pool, beach cabana, jet ski, boat, sea kayaks, home audio/video - all related equipment are similarly high-quality and ready for enjoyment. If you visit, be sure to check out the beach next door to the house, which is sandier and allows wading out to a small island.
2) The service exceeded any that I've enjoyed in my 17 years of renting vacation homes. It starts with the responsiveness and professionalism of the home owner, who cares deeply about the guest experience, and continues to Cass, the wonderful property manager. She helped us plan everything, including daily activities (zip lines, van tour, boat trip, etc.) and especially diving (she is a certified dive instructor). On diving, she hooked us up with three different shops on different parts of the island, where we arranged to hit the specific sites we most wanted. One of those dive shops is nearly adjacent to the property, but the others are 10+ miles away, and we were easily able to do them all, thanks to her planning. Nolvia, the cook, rocks, and we recommend using her for dinners, too. Given her skill, there's no need to leave the property to enjoy the best of local cooking. Raul made transport a breeze, and if you speak Spanish, you'll find him and Nolvia great to interact with. Gary, the mechanic, is also the owner of West End Divers, and we greatly enjoyed our day of diving with him. In sum, you won't find service this comprehensive at a 5-star hotel, let alone any other vacation rental.
3) The combo of house amenities (boat, jet ski, pool, sea kayaks, etc.) and island activities (diving, zip lines, animal parks, dolphin experience) combine for a wonderful mix of experiences that can, thanks to Cass's help, all be enjoyed without breaking a sweat. It takes little effort on the part of house guests to plan and enjoy it all. I doubt any other accommodation on the island could match this.
I'm personally a senior employee at HomeAway/VRBO and have stayed at a lot of houses over the years. This is one of the best. Enjoy!
Owner's Response: Dear Mr. B,
Thank you for your compliments and wonderful review! We are so pleased you enjoyed your stay, and look forward to your return anytime!
Sincerely,
Casa Vista Verde Staff
Helpful votes: 3/3
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