After looking at many, many houses my sister booked this one for our spring break vacation (04/01/11 - 04/08/11). Our family arrived and were excited for our stay here, especially the kids. The first thing we noticed is that the photo of the house with the columns (which is the back part) is inaccessible to the guests. It's very pretty from the outside but off limits...a little misleading I guess. The second thing we noticed is that the tile floors were horribly dirty. Within the first 30 minutes of being at the house and getting settled all of our socks and feet were black....not just a little dirty, I'm talking black. We had to contact the manager who sent someone to mop the floor. They claimed they had already cleaned it. As we were winding down the first night, the group in our party who stayed in one what would appear to be the master bedroom had to strip the sheets down and wash them before they could go to sleep. Apparently the prior guests had used the bed and not washed the sheets.....no joke here, there was some nasty stuff on the sheets. The third day our daughter cut her feet rather badly on some cut tile around the pool which had been left bare and exposed (we took photos of the tile and her foot just in case she needed stitches which thankfully she did not, but ended up with really sore feet). We weren't too happy about that. Kids will be kids and all but this tile was around the step up from one pool to the next and had missing tiles which exposed the sharp edges of the adjacent tile as well as tile edges without trim. The next to last day there, the underwater light in the front pool came loose and floated to the surface. We called the manager who said someone would be out to put it back but no one ever showed up. By the way the pools were great - a nice size pool overflowed into a smaller pool which was great for the kids. That was the plus of the house. Overall, we loved the location but would never go back to this house. It had potential but just wasn't what it was portrayed to be. I wasn't going to write a review, however, we are trying to find a rental house for our trip this year and I'm finding that other's reviews of houses are very helpful and decided to finally do a review. I wish I could say our stay was better than it was as it was supposed to be a great trip, however, the house was disappointing. :(
Helpful votes: 32/34
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