BEAUTIFUL CONDO BUT NOT WELL KEPT
Review Submitted: July 4, 2009
Date of Stay: June 2009
The condo was decorated beautifully and the location was excellent, views were incredible. The owner was easy to contact and respond. Our only complaint was the cleanliness of the condo. The living room carpet was filthy, the bathroom and kitchen floors were not very clean and the tubs were dirty. The living room couch was in dire need of a good cleaning as it had a bad smell, we covered it up with a sheet in order to sit on it. When we arrived it was late and we were ready for a good nites rest but the master bedroom had not been made, there was a note from the cleaning service that the sheets were in the dryer, much to our dismay they were for a small bed and we had no sheets! This problem was resolved the next day after contacting the owner. The balcony furniture is very old and rusty and the lounger was torn up. I would recommend this condo only if a better cleaning service was used and the balcony furniture replaced.
Owner's Response: We bought this condo in mid 2007. Everything, including the balcony furniture was New. It's just not that 'old', etc. The only complaint, at the time of their stay, brought to us, was wrong size sheets, for one of the beds.That was resolved immediatley. Had we known there were any cleaning issues not satisfactory to our guests, we would likewise have had them resolved immediatley as well. None of the issues mentioned in the guests review, were ever brought to our attention. We have a 'top of the line' cleaning crew. This is our 1st and only complaint we've ever received about the cleanliness of this unit. We've sent a copy of our guests review to the cleaning people we utilize.
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