They really helped us!
Review Submitted: December 17, 2011
Date of Stay: December 2011
I am reviewing this vacation rental company aGreatPlaceToStay.net who also owns Bucks Beach Bungalow because they took such good care of us when the home that we had reserved with another person, turned out to be double-booked. There my family was, sitting in the car after a 5-hr drive, when I was told by the people in the home, that they had reserved the home and had been there for 2 of the 5-nights that they had paid for. I Goggled Vacation Rental homes on my iPod and was happy to see that aGreatPlaceToStay.net was still open as it was after 6pm on a Sunday night. When I called, I was invited to come to their office which was just a couple of blocks away and easily review the homes that were available from their computers. We narrowed it down to 3-homes, and Geri took us to each and explained the differences to help us decided which would be the best for us. We ended up taking the 2nd of the 3 we saw and were very pleased to have the Housekeeper show up within 20 minutes and deliver a welcome bouquet of fresh flowers. She also asked permission to take a quick look around and make sure that the home was completely ready for us. She found a spider-web (they can make a new one every day) and removed it for us, and when we said we wanted to go somewhere to eat, she also told us of a couple of her favorite restaurants that were in the area. The Pink Godzilla was fabulous! This company really understands the meaning of service and I am happy to recommend them to anyone who likes to be treated as an honored guest.
Recommended for:
Age 55+,
Pet-friendly,
Adventure Seekers,
Girls Getaway,
Tourists without a Car,
Sightseeing,
Families with Young Children,
People with Disabilities,
Romantic Getaway
Owner's Response: Thanks for making us feel like HEROS!! We really appreciate working with you and are happy to give you a 5% return guest discount the next time you stay in one of our Family-loved Vacation Rentals in the Santa Cruz area. Judith
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Helpful votes: 1/1
