Modern Brownstone very disappointing
Submitted: July 13, 2012
Stayed: July 2012
We took the subway to the Brownstone apartment, off the Kingston stop from Manhatten at 12:00 noon. The three-block walk felt unsafe, especially walking down Fulton. Before I went, but after the deposit, I did check the crime report for the area and knew there had been three shootings in the last seven months. I should have backed out at that point but thought I would give it a try. MacDonough did not feel particularly unsafe, and neither did the Utica stop or the walk down Lewis. But I would never want to walk them at night.
As for the inside, we arrived before they had finished cleaning from the guests who had been there for two weeks. It was pretty rough, with a whole in an outside door that could have easily been opened from the outside. The apartment did not look like the pictures on the Homeaway website.
I know the area is trying to revitalize, but at the same time families need to be able to trust a website.
We canceled and did not stay.
Owner's Response: Regarding the Area:
Bedford Stuyvesant is Brooklyn biggest neighborhood by size.
Stuyvesant Heights, where the townhouse is located is its prime residential district distinguishes by its historical buildings. The brownstone is located in one of the few land-marked areas of Brooklyn facing a high school which makes police omnipresent around our blocks.
Unfortunately police reports can be found only for the hole Bedford and not for Stuyvesant Heights in order to have a clear picture and make the distinction.
Even though we believe that our area is safe we can not make our guests feel safe and we don't think that reading police reports is going to help either.
Regarding the Reviewer:
The apartment was not ready because there was a check out the same morning.
The guests were informed in advance that check in was possible starting 3pm but they came by with their cars earlier to decide if they would "give it a try". Once they decided that they would prefer to stay with their relatives in Long islands, they requested the deposit back.
We did not accept to refund the deposit because there was no good reason.
It was clear to us form the moment they got in their cars that a very "creative" review would follow.
Helpful votes: 3/4
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