Questions on Internet Access.:
We now (June 09) have GSM internet access - fast and reliable. Usage is unlimited and comes free with the Villa. Mobile phone reception is good on the whole - international calls however are blocked from the house.
Payment options.:
At present we only accept payment via Telegraphic Transfer to our account in Singapore. This method is very safe and secure and we monitor all incoming transfers and advise upon receipt. All details for our bank are provided and we're here to help if you or your bank are a little perplexed. At present we do NOT accept credit cards - nor do we really intend to in the future. We're only one Villa and the monthly costs of accepting cards online, along with the percentage charge that we'd pass to you, really don't seem worth it. Naturally card payments provide protection for you but again, as with our property with guests, we operate on trust and thus far have had no problems. We absorb both government tax AND service charge for all bookings - but do add on a 10% 'token' to all food bills to cover cooking and transport costs of the staff. Also, each and every guest has left a tip behind for the staff, which whilst discretionary, is appreciated by them if you feel they've looked after you.
Little ones.:
Guests who bring children are always welcome. As owners we have 2 young children who love their home from home. Child beds and one baby cot are on-site along with all necessary bedding. Plastic cutlery, one high chair and kiddie chairs are also there for tea parties and meals! Plenty of pool toys are available too. Kids books, board games, Xbox games and music are all there in the living room.
Whilst we consider the house to be child friendly we ALWAYS monitor our little ones as some of the areas (infinity swimming pools, open watchtowers, rivers edge etc) are potentially very dangerous and it is not the responsibility of the staff to watch over them.
If you have any other needs, like car seats, extra cots, baby/child provisions from the supermarket prior to your arrival, then please let us know by email and we'll see what we can do.
Golf:
There are numerous golf courses in Bali. The nearest are at Le Meridien Hotel - about 20 minutes up the road. We don't have any special terms with them as we don't play golf! Guests at Villa Nat have played there before though and the number is in the Villa.
