Great for the Money!
Review Submitted: October 13, 2009
Date of Stay: July 2009
We were seeking a quiet, low-key vacation and we got it! This is not a five-star property but for the price, the accommodations and amenities were great! The main living area is large, very clean and has all the comforts of home – large, comfy living &dining areas, fully stocked kitchen (minus the food of course!), cable, dishwasher, washer/dryer, cleaning supplies…everything we needed! There's a nice patio area & BBQ with seating behind the house, and there are ducks and turtles floating by in the lake right off the patio. The only drawbacks en suite were minor – bathrooms could use updating; bedding was a bit worn because of the constant humidity; and there is a TV in the master bedroom and the living room, but not in the 2nd bedroom. If we needed assistance, the property managers were friendly and responsive. The staff within Las Palmas was also very friendly. Security was tight at the front entrance as well as at the entrance of the condo units. As in any area, basic precautions should be taken (lock your front door and sliding glass doors when leaving) like they should be everywhere! We spent mornings taking quiet walks through the trails on the grounds or on the beach followed by a cup of (GOOD!) coffee from The Market located at the Sheraton next door. For gamblers, the Sheraton has a small casino that was very lively! Afternoons were spent at the pool or on the beach. During the week we visited, the current was very rough so we opted for the pool because there is no lifeguard on duty. The pool was quiet most weekdays but noisier on the weekend afternoons. The villa contains more than enough beach towels, a few beach chairs and coolers if you prefer the beach for sunbathing. We rented a car when we flew into San Juan because we planned to leave the grounds regularly. Riding golf carts around the property is very popular but the carts are sold out MONTHS in advance, so reservations are necessary. Once we finished our grocery shopping, there was really no need to go off the property but we’d definitely recommend a car for first-time visitors so that you can explore all that’s available and commute in and out of San Juan at your leisure. We took a one day snorkeling trip from Fajardo and drove only ½ hour to get to the dock for the cruise. That was a great day! Overall, the property was very quiet and family-friendly. If you’re the gotta-party type, then this is not for you, but if you’re looking for a quiet rest, it is highly recommended.
Owner's Response: We are pleased that our guest thoroughly enjoyed their stay. Our property managers inform us that this summer party booked and arrived on extremely short notice -hard on the heels of previous extended stay guests - and therefore did not have the benefit of our usual rigorous inventory check to ensure that all bedding and linen were at our high standard. We sincerely regret any inconvenience and wish to restate our firm committment to providing ALL our guests with impeccable service and excellent value for their vacation investment!
Sincerely,
Victor & Sarah
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