Half Moon Bay House
Submitted: November 28, 2012
Stayed: November 2012
We booked this house for my birthday weekend for our family and family dog. As with last year it was somewhat of a rainy weekend with some periods of sun. The owner was a pleasure to deal with. The house is very nice. It has wonderful panoramic views of the Bay from the Master bedreoom, kitchen/dining area and living room. Very nice remodel upstairs (reverse floorplan) with granite kitchen, wood floors, etc ( It's a one flight climb so not good for the walking impaired). Light and airy with wrap around decks. We had a few minor complaints: downstairs bathroom was not as clean as expected, not enough towels for our group of 5 and no curtains/drapes in the Master Bedroom. The owner acknowledged these issues quickly and rectified it as far as we were concerned. We had a wonderful time there and recommend it. One caveat. The house is above Rte 1 so you can hear some road traffic when outside (but not inside). Not a problem for us but it might be for some.
Families with Teenagers,
Families with Young Children,
Owner's Response: Below is a copy of the email that was sent to the guests upon reading their initial comments regarding their stay in our home. Dear xxxFamily, We take great pride in making sure everything is just right for our guests. Almost always, we receive very positive feedback. I appreciate your feedback and have spoken to the cleaning crew regarding the bathroom and the clothing oversight. We have already increased our towel inventory and will make sure there are more than enough towels of every size. Regarding the window covering, this was a last minute emergency, was sent on a rush basis. but Hunter Douglas ran into problems and it was delayed. The goal was to have the shade installed before your visit. I will issue a $100 credit to you within the next 10 days. Again, we appreciate your reservation and hearing your feedback. Sincerely, Sxxx
"Thank You Sxxx. We really did enjoy the house and appreciate your credit as well as your explanation" Final Guest Response.
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