If you need enormously noise of the nearby freeway
Review Submitted: January 12, 2010
Date of Stay: December 2009
I must inform everyone, who is looking for this house. It´s not near the ocean, it´s nearby the freeway 53 with enormously noise.
We booked this house in dec/jan 2009/10.
At first I must note, this house is not described right. It is located ca. 80 meters nearby the freeway (carr. 53) with horrible noises 24 hours a day, mass of cars, heavy trucks, police-cars and ambulance-cars on duty - day and night.
We couldn´t sleep any night, we couldn´t sit in the kitchen or dining-room, we couldn´t sit normally at the balcony or in the garden, everywhere noises of the cars from the freeway.
This important fact and many other things, the owner (he is living thousends of miles away in seattle)
didn´t described in his internet-offer.
When we arrived, the house was not ready cleaned, the 30 years-old refrigerator was dirty and filled with old food, also the rubbish-bin was full and we found a very dirty barbeque-grill. We had no tv, no dvd, no drinking water, no place for the waste and we have seen rats at night in the kitchen and on the balcony. 2 bathrooms are declared, but only with showers, and both were damaged, we used the garden water for shower. The second bedroom is to small for using, the other has damaged window.
All in all I think this house is under construction, the stairs, windows are not ready built also the balcony and many other details.
I think this poor house is unlettable.
Many differences between description and reality - no hair dryer, no drinking water, mini-fridge was damaged, washing mashine in the garden, baking-oven was damaged, extramoney for internetcard - but no computer and no monitor in the house, rubbish dumps in every corner of the property, no mowed grass, no outdoor-furniture (only 50 years old and damaged), no sunshade, not german speaking, how declared ...
?
It should be a holiday-house, but we couldn´t relax here any minute. Some nights we spent outside in hotels.
The owner was not helpful, he promised a refund, but he never issued it. I think, it´s a unlettable house. I will inform Home Away today.
Owner's Response: "RE: Guest’s review of my house “Casa Buena Vista del Mar Caribe”
First of all, thank you all for reading the reviews of my house. I am sorry that this guest did not enjoy my house. As you may see by my other reviews, everyone has different perceptions and expectations. Since this is not famaliar with the Caribbean, there may be a large gap between what the guest expected and what he would receive most anywhere in the Caribbean for the reasonable price he paid for his month long stay. As most people know, the Caribbean is more relaxed than a lot of other countries.
My vacation home is described correctly on all of the websites with maps available to see it location. It is just 3 miles from the Ocean (Caribbean Sea - which most people would say is 'near') as is clearly pointed out on my website and on all of the HomeAway sites and as one can see by checking out the maps on the sites. It is conveniently located near to Carretera 53 (250 feet/80 meters – almost a football field) and ½ mile from one of it’s few entrance/exit ramps so that you may get out and visit the island and family quickly. There is some road noise but it is not ‘enormous’ as guest over exaggerates. Having a TV, radio or fan on in the house easily covers the road noise. Since it is usually hot in Puerto Rico most people will have the fans running. Guest is exaggerating the traffic and emergency vehicles on the Carretera and it does quiet down at night.
The house was thoroughly cleaned the day of his arrival by my caretakers as it always is. As normal the refrigerator/freezer comes with drinking water, drinks & condiments (coffee, jams, mustards, mayonnaise and ketchup) which the guest mistook for ‘garbage’ and threw everything out.
The guests that came just 3 days after this guest had no issues with the TVs or rats. There were no rats, thank you, it is a mean exaggeration meant to keep people from staying at my house.
As clearly stated on HomeAway and my website the house is not yet finished. The inside of the house however is complete and exactly as shown in the pictures.
I am very reasonable and go out of my way to make sure anyone renting my house has an enjoyable stay. When my caretakers (just 250 feet up the hill) or I are made aware of any issues we take care to fix them as quickly as possible.
Thank you for reading the reviews. Sincerely, Owner
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Helpful votes: 26/30
