NIce little place
Review Submitted: September 9, 2009
Date of Stay: September 2009
We stayed at this apartment the past weekend, and enjoyed our stay. The space is perfect for 2, 3 or 4 would be too cramped.
Positive things about this place: great amenities in the apartment, close to subway, and nice apartment. We loved the artwork of the girl sleeping - it was beautiful.
Negative things: There is a washer but no dryer, so not sure why that is advertised. Our neighbour offered to give us a clothes hanger in lieu. International calls to the US we thought were included, we were told not too, as they are too expensive. Lastly, a day before my arrival, the greeter information was changed, and I did not have access to MS Word at the internet cafe, so I had to scramble and figure a way to get my new greeter information. What would have happened if I did not check my email that day??? I thought that was poor communication and coordination on behalf of the management.
Overall, though we were happy with the place.
Owner's Response: While we solicit reviews and appreciate a rating of 4 out of a possible 5, we feel it important to respond to the negative portion of the critique and clarify the record. The clothes washer/dryer is in fact one unit which does both wash and dry. Uncommon in the US, it is a high end European model which the guests were apparently not familiar with. That is why we provide written instructions in English for all appliance usage, at the apartment.
The telephone is in fact free for calls back to the US to landlines only (not cell phones).
As to the last minute change of greeter, everything was fully coordinated on our end. Had the guest called the old greeter, having been unable to recover her e mail, the new greeter would have been notified. Everyone was always aware of their obligations and duties. The last minute e- mail advising of the change of greeter was done merely as a courtesy to the guests.
Finally, we do not advertise the apartment as being appropriately sized for 4 persons and do not rent to parties of 4 for that reason.
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Helpful votes: 2/2