Nice house--Questionable neighborhood
Review Submitted: February 18, 2009
Date of Stay: February 2009
I was ready for a once in a lifetime vacation with my children and grandchildren. We arrived at the house and it was all it was supposed to be. Our first morning we headed out to get groceries for the week. Upon arriving back to the house we realized we had been ripped off of all our electronics and valueables. We weren't even there a full day and our vacation was ruined. I will never stay here again.....
Owner's Response: The break-in was an unfortunate, first-time occurrence. There is an alarm system in the home and all guests are given the operation instructions. The alarm was not set and since there were no signs of forced entry, I suspected doors were left unlocked. I also discovered the doors were left unlocked upon departure. Guests are also advised not to leave valuables in plain sight, as there are many windows looking out to the beach.
I do not believe that this is a “questionable neighborhood.” There are nice homes and even nicer people living on our street. It was disappointing for me to discover something like this could happen in my home. It is an unsettling feeling that can be avoided by taking the proper precautions. My compassion is extended to the guests for having experienced something so awful while on vacation.
We have upgraded the security of the home by including a safe available for guests to use, as well as an additional security system. If you have any questions regarding this incident, please contact us through the website.
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Helpful votes: 4/9