our stay
Review Submitted: August 5, 2008
Date of Stay: July 2008
The room was nice although not for the price that we paid to stay there. We also DID NOT have a refridgerator like the one seen in the pictures but something you might put in a college dorm. We had to go to the store EVERYDAY and get ice the kids did not have a cold drink one time unless we went out. I was extremely unhappy .
Owner's Response: We pride ourselves in providing an upscale condo at competitive pricing.
The unit does have an oversized Viking refrigerator as advertised. Unfortunately the refrigerator stopped cooling adequately during the guests stay. We worked closely with the guest and warranty appliance repair company who went out to the unit 2 times during the week in order to complete all repairs needed on the refrigerator. In the interim we took the guests a smaller refrigerator as well as insured they had coolers and ice for their other groceries.
Appliances do at times fail to work adequately. We do everything in our power to get them repaired as quickly as possible. We also do everything we can to accommodate the guests until repairs are completed.
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Helpful votes: 3/3