Submitted: February 28, 2011
Stayed: July 2010
this was not at all what the ad says and we had a awful experience. the photos are not at all a fare representation of the place. to describe it i would use the following words, run down, musty, smells, dirty, and the property the cottage sits on is overgrown un kept, and just unpleasant. if you go pack as if you are going camping in a tent out in the woods cause you will need to bring everything including toilet paper. don't plan on bringing a swimsuit you can't go into the water, like the neighbors on either side of you are. they rake the weeds in the water this owner of this cottage does not. and don't plan to go onto the dock in the photo, it is unsafe and ready to fall apart it is BAD. don't even think of eating at the table on the dock HAAA HAAA holy cow the chairs are covered with scaly barnacles it is GROSS! thats is if you don't kill yourself walking to the dock on the multi level stairs leading to the water they are rotted and run down so be careful walking on them. and bring your own grill, cause the grill that's there is absolutely disgusting, the steaks i brought were worth more money than the grill i am pretty sure it has never been cleaned and the burner is rotted out so one side is low and the other section is a giant yellow flame so you can't cook anything with out standing there watching it every second. and oh yeah don't plan on sitting on the porch awith out putting a hat on the bugs/cobwebs/dirt/paint chips/ect... will creep you out if you look at them. and you will look up cause the 1960's table and chairs haven't been cleaned so you will want to look up at what else isn't cleaned. and bring a set of golf shoes so you can tackle the mossy covered stairs off the deck otherwise you will fall and break your neck. oh and the a/c HAAA HAAA HAAA! yeah that doesn't work you will sweat like a pig if you try to use it. and its no wonder when you look at it. bring a couple of movies cause the cable doesn't work in the summer. bring something to sit on cause the 2 love seats are gross. and oh yeah most importantly bring some money to go get a hotel room so you can take a shower cause the water doesn't have any pressure. NOT LOW pressure its NO pressure, don't let the owner kid you with his "that's how all the lake houses are" explanation that is NOT true at all. he doesn't want to put a decent water pump in and real filter set up in fact if the filter he has gets clogged he will come rinse it out for you. this was the biggest rip off ever!
Owner's Response: We feel our consistently great reviews over a period of 3 years speak for themselves. Also - we are at a loss as to why this guest waited about 8 months to provide this review. This guest came to us during their stay with a list of a few concerns - nothing like the list in this review - some of which we felt were overstated. All guests are advised up front that once the water filter begins to fill up, the system will lose pressure - and when that happens to please call us right away and we will quickly replace it - within 15 minutes - not wash it as this person stated. This guest waited until the filter was completely blocked. We have since replaced the filter with a much bigger one, which lasts a lot longer. Our water pressure is excellent. The dock is 3 1/2 years old, and was structurally "overbuilt" to handle large groups of people. It is far from the condition described by the guest. One of the chairs that go with the table on the end of the dock, fell in the lake during the winter and was unretrieveable for about 6 months. Once we pulled it out of the lake, we set it aside so it wouldn't be used by the guests until we could replace it. Apparently someone chose to use it. The steps to the beach are strong and safe - not as the guest described. We live by a lake and bugs can be plentiful. We routinely remove cob webs, etc, but they come back pretty readily. This is the first we have heard about the gas grill. No other guest has mentioned this, even though there were at least 25 different rentals after this one. As for consumables like toilet paper, we advise our guests at the time of reservation, that anything consumable is their responsibility. Upon arrival, we always see that there is toilet paper for our guests. Our impression was that the real purpose of this guest was actually to get some sort of a refund on the money they had paid us, because that was the first thing they requested. It was so evident, we could only assume that these guests probably routinely used this sort of tactic to get the cost of their vacation stays reduced. Even though we didn't agree with their complaints - and later determined that some were groundless - we did give them a partial and sizeable refund. They expressed their appreciation and we heard nothing more from them until this review. We have 4 cottages that we list on this site, and they all consistently have 5-star ratings/reviews. In retrospect, we wouldn't do anything differently in this instance.
Helpful votes: 4/6
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