Great pool but....
Submitted: June 1, 2011
Stayed: May 2011
We stayed at the 3 bedroom from 5/12 - 5/16
-Pool is great
-Neighborhood is quiet
-King Bed is comfortable, but the pillows could be replaced
-Dining Room table was filthy. The placemats were covering up food and dirt. The rest of the house seemed well cleaned.
-I know it says the dishwasher detergent is the responsibility of the guest, but it makes me wonder what the dishes were cleaned with before we arrived. If the last guest used detergent, you'd think they would leave the leftover detergent, as I would. I don't think providing a small amount of detergent is too much to ask.
-Some of the towels were musty smelling. Again my fear was what, if anything, were they washed in prior to my arrival as no detergent is provided. We bought detergent and ended up washing everything before we used it.
-Some nice beach towels for the pool would be a nice addition.
Though there were a few annoyances, we still had a great time. You get an entire house with a great pool for less cost than staying at a nice hotel.
Families with Teenagers
Owner's Response: This review is for our 3 bed villa rather than the 6 bed which is featured in the listing. All feedback is much appreciated both good and bad to help us to maintain the high standards we aim to provide. We are sorry that whilst the rest of the house had been well cleaned the placemats in the dining room had not been washed and some spare towels were musty (put away slightly damp). New cleaners have been engaged at a higher cost and also given instructions to replace pillows regularly. I am very pleased that despite the issues the guests still managed to have a great time. The guests did email later to say they had found the beach towels during their stay. We do advise guests that consumables are not provided and to use the convenience store along the road or stop at the shopping complex at Champions Gate on the way. Whilst some guests will leave unused items others do take them when they leave.
Helpful votes: 4/5
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