Great View
Review Submitted: January 9, 2012
Date of Stay: December 2011
We stayed at the Sea Turtle on December 17 thru December 22. From looking at the pictures, we were very excited for our stay. When we arrived and went into the property, we were immediatley hit with the most awful smell imaginable (rotting food or dead animal) as well as an infestation of large flies. The property appeared clean with the exception of the smell and the flies. After searching the property for the source of the smell, we narrowed it down to the kitchen sink. The only way we could combat the smell was to keep the small kitchen window open at all times, which made it a little chilly even with the heater on. The property is smaller than we imagined, I think the pictures make it look bigger. We couldn't get the Wi-Fi to work, the dvd player in the living room would stop playing the dvd's halfway thru (we tried several different ones including brand new ones). The dvd players in the bedroom and loft were not hooked up, nor were there instructions on how to hook them up. I think the saving grace was the view and the fact that there was a hot tub, whuch my 2 kids loved. We regularly visit the area as we have family in Crescent City and Brookings and are always looking for a nice place to stay. Not sure if we will return to this particular cabin, we may try another one in the same complex. There is a manager on site, however since this is a rental by private owner they were not much help with the smell.
Recommended for:
Age 55+,
Families with Young Children,
Romantic Getaway
Owner's Response: After receiving the call about the odor problem, I first called the gas company to eliminate the possibility of a gas leak. This was not the problem. I then called my maintenance person who found an expired rodent in the outside water heater compartment underneath the kitchen window. He immediately removed the rodent, deodorized, and cleaned the area. The water heater compartment has been resealed to prevent any future occurrences.
The DVD equipment is being upgraded to more user-friendly equipment. The wi-fi is provided by the resort management and any issues should be addressed to the office. The wi-fi system has operated well to date.
We have owned this vacation property for 12 years and we are happy to say this has never occurred before. We take pride in providing a relaxing, clean and comfortable getaway on the Pacific Ocean.
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