The Guest agrees to pay the Total Rental Fee as set out on the booking confirmation by the due date. Final and full payment is due 28 days prior to arrival. In the event of late payment, or failure to pay, the Company reserves the rights to levy the cancellation penalty charges against any money that the Guests have paid in advance and cancel the booking of the Guest. Where the money paid in advance is insufficient to cover the cancellation penalty, the Company reserves the right to exercise any legal remedies to pursue the amount owed by the Guest.
The Company reserves the right to amend rates at any time. Pre-existing reservation, where the Guest has made a payment, will remain at the pre-increase price.
The company accepts Visa / Mastercard and Discover credit cards at no charge to the guest, unless in the event of cancellation, when refunds will be issued back to the original credit card offered, in accordance with our cancellation policy, but at a charge of 4% to the guest to cover any merchant fees incurred by The Company.
Cancellation
The Guest may cancel their booking at any time up to or during the Rental Period. In the event that the Guest exercises their right to cancel, the Company will levy the following cancellation penalty percentage rates of the Total Rental Fee (amount shown on the booking confirmation):
From initial date of booking up to 28 days prior to the arrival date 100% of the deposit payment only
Between 28 and 8 days prior to the arrival date 50%
Less than 7 days prior to the arrival date 100%