Less than expected
Review Submitted: August 20, 2008
Date of Stay: August 2008
After reading the only other review of this property, I was really expecting a "clean, well-kept" place to stay for our vacation. I was disappointed to find this rental to be less than clean, particularly in the kitchen, with some minor maintenance issues that needed attention. We enjoyed the Garden City area immensely and the owner was pleasant to work with. The unit does have spectacular views. We will definitely come back to Garden City.
Owner's Response: I was shocked to read that this particular renter had an issue with the cleansliness of this unit. I repeatedly receive comments when folks return the keys about how clean the place really is. The maintenance issues turned out to be a broken patio chair and a chair that needed repair in the kitchen. Both broken by the renter preceeding this renter!! All they had to do was let the manager of the property know and both would have been replaced immediately. And for that matter, had they left the manager know that they were not happy with the cleansliness of the kitchen, that also would have been addressed immediately. I checked with the manager and none of the stated issues were addressed. We pride ourselves on keeping a well stocked clean place and are proud of our response to maintenance issues and regret not getting that opportunity with this renter.
Did you find this review helpful?
Yes
No
Helpful votes: 5/5