A recent stay
Review Submitted: August 14, 2011
Date of Stay: July 2011
The property was clean and in good condition. The photos, on the whole, accurately reflected the property and its amenities.
It is somewhat misleading to refer to three bathrooms and it would have been helpful if, instead of simply stating that the,property sleeps 14, detailed information as to numbers to be accommodated in each bedroom and types of bed were set out in the listing information. For instance the presence of bunk beds in one of the bedrooms should have been included in the information.
The close proximity of the property to that of the owner was a distinct disadvantage. Like some other reviewers we were very conscious of being overlooked.
It is fully understood that the property must contain instructions for residents but we disliked the almost threatening tone in these notices - we note that a previous tenant referred to "admonitions". The owner needs to realise that this all struck an unpleasant note. She would be well advised to redraft her instructions etc making them more welcoming.
In this day and age, it is unacceptable that payment by bank transfer was not available. We have rented properties etc overseas before and in recent years the accepted method of payment has been by bank transfer. All this in the run up to the holiday led to inconvenience to us as clients and to a sense of mistrust.
We found the demand for all the payment to be up front, in cash, as soon as we arrived to be rather unsavoury - not least by the manner in which this was communicated.
In common with an earlier reviewer we were not happy with the promise of repayment of our hefty deposit to be after 14 days and the owner was extremely reluctant to agree to our request for the erefund to be made by certified cheque (the form in which she had demanded our payment!) by recorded delivery.
It was disappointing that the owner refused our request to accompany us at the end of our stay on a check through all the rooms. We are extremely experienced at leaving properties in pristine condition and the lack of trust that had been engendered by the owner led me to make this request in order to cover ourselves.
The charge of 5 dollars for the replacement of a very mundane wine glass (one of an ill assorted collection of cheap glasses) was over the top. If I had simply bought a cheap replacement glass from a supermarket noone would have a
The kitchen was not very well quipped considering that 14 residents are envisaged. The electric kettle provided was ludicrously small in si
Owner's Response: To ALL non accredited Junior Travel Writers. Remember that 1000's of traveler's will read your reviews. Having been in the business for 20 plus years there is a criteria you need to follow so as not to be perceived as and intellectual Dolt. Savvy travelers will read all reviews to find a common thread to base there decisions. In order to validate your review you need to stick to the truth, if you find this to be a daunting task....try conserving your energy, and write a sequel to Harry Potter. Before submitting a complaint after your stay....Why not try speaking with the Host to see if your issues can be resolved during your stay. I don't usually address the ridiculous, but I feel a need to respond to the wine glass Issue. We have complete matching glasses, flat ware ect. at the beginning of each season. Being that we are located in a somewhat remote area, we stock as much replacement articles as possible, to insure that each guest has the necessary articles. I can't help but wonder how the writer would have accepted a deduction for replacement of 14 Sikorsky crystal goblets, along with the costs incurred to go and get them. As for the privacy issue. Yes we do live next door, and most guest appreciate the fact that there is someone available to answer their questions and concerns. For those of you whom are considering our Property to use for illicit act ie: shell fish poaching. We ask that you find an alternative property, as we will no longer tolerate any infractions of the Law, and you will be charged accordingly. For all Law abiding citizens, please be assured that all windows and doors have coverings for your privacy, as well the deck is completely encompassed with drapes. We may call during your stay to come and attend to the gardens, flower pots, and chemicals in the hot tub. But be assured I have no time to be spying on anyone, or have the desire to make my guests uncomfortable.
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Helpful votes: 2/2
