Almost everything you need
Review Submitted: April 11, 2009
Date of Stay: February 2009
First thing, we ended up with the 4th floor suite instead of the 2nd floor, but the layout and amenities were the same.
The property was very clean and well maintained, and bright and cheery upon entry! The entire corner was glass window/doors, with a view right up the coast to Lover's Beach... spectacular!
There was a mini fridge, coffee pot (with coffee and creamer and stuff), and a few glasses provided. There was only one mug there when we first arrived, but a second was promptly brought upon request. Unfortunately, there was only one power outlet to plug both the fridge and the coffee pot into... so you had to unlplug one to use the other. Also, the counter for all of the coffee and supplies was ridiculously small, and the shelf above it was so low you had to pull the coffee pot off the shelf to open it up to fill it. Quite annoying. There was also no desk for a computer.
Also, there happened to be some construction going on the ground floor just underneath our patio (the patio was awesome). It involved a truck motor running all day to power some drilling they were doing (which was so loud you could hear it with all the windows and doors closed). We tolerated this for a day, but when we asked the hotel how long the construction would be going on for, they told us the whole week we would be there. I emailed the property manager (Humberto) and let him know about it and to see if there was anywhere else we could be moved. Within 15 minutes he had called me back and was very apologetic and concerned for our happiness. Turns out he also owns the 2 bedroom suite that is next door, and allowed us to use that suite for the rest of the week. We could still hear the construction noise, but it was much more tolerable. And the suite came with a fully stocked kitchen (even some booze in the pantry)!
The restaurants at the hotel were just what is to be expected... a little pricey for the quality, but the service is wonderful and frankly I was happy to pay it. It was the same across all three Villa Hotels that are joined there. The downtown area is within walking distance and offers a variety of food options and activities as well.
We also used the gym every day which was also clean and tidy.
Overall, it was a wonderful experience. Humberto is a fantastic manager / owner who really wants you to enjoy your time there. I would suggest the 2 bedroom suite over the 1, however, for the kitchen and overall space.
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