Children & Pets::
Due to certain design aspects of the house, ie. roof, balcony and stairways, the owners would point out that Escalera Blanca is unsuitable for very young children. Sorry, but for their own protection, we do not allow children under 7 years of age (except infants).
The owners are dog lovers and will consider small dogs staying in the home. Please discuss before rental and a damage deposit is due. The deposit will be returned within 15 days after rental if there is no damage.
Damages::
While normal wear and tear is considered acceptable, damage to the casa or the fixtures and furnishings will be charged for. We reserve the option to request a damage deposit of $500 when booking, this deposit will be returned no more than 15 days after you leave the property and provided no damage has been reported to us by our agents. Any damages left by your party will be paid for from the $500 deposit and any balance will be returned to you within 15 days of you vacating the property. We also reserve the right to charge for additional cleaning if the property is not left in a reasonable condition.
Keys::
You may collect your keys from our property managers on Isla. Full details of key collection and how to enter the casa and other details will be supplied at time of your final payment. There will be a $50 USD charge for lost keys and $100 USD charge for lost remote controls for the Air Conditioners, TVs, etc.
Other Activities:
shopping, Mayan ruins, Garrafon park