Isla Verde Vacation Rental hotel

I was there for 12 days - various members of my family (including a 2 and 3 year-old) for parts of that time. The apartment was everything we hoped for and more. It was very, very clean, and very well equipped. The kitchen was particularly good - great appliances - everything you could think of. The bedrooms were spacious - a huge master bedroom - and the other bedrooms held the two double beds easily. Good mattresses on the bed The dining and living room were fine (could have used another dining table chair) - again - good furniture for a rental.

The ESJ is a nice mix of hotel and apartment living. Hotel service and great security on the property. Towels for the beach & pool provided, fitness center, nice (if dated) lobby. Pool Bar and mini-mart enhance convenience. Taxis easily available.
Good mix of people - seniors, young couples, families w/ kids. Good location, on the beach, next to 4-star hotels. Close to my favorite local restaurant - Platos.

Rebeca is great to deal with. Straightforward, honest, and responsive. There was a bit of confusion when we arrived - but it was dealt with quickly, even though Rebeca was traveling - and she even sent her mother-in-law over to check that all was fine!

I hope to return soon!
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This was my sixth stay at a condo in Isla Verde. I found the place very clean and spacious. Although the ESJ Towers is showing its age, it is very well kept. The owner was very accomodating to our needs. A TV in the master bedroom would be a welcomed addition. The only thing I missed from my previous stays was a better panoramic view of the beach since this condo is in the second floor and the pool fence and palm trees block the beach view.

Access to El San Juan Hotel & Casino entertainment was a plus.

The description of what was promised was not as accurate as expected. Some of the items in the apartment were not working properly, e.g., light fixtures, dishwasher, irons, AC, and broken bed. We were promised a clean, well maintained appartment. When we arrived I was dissapointed to find that we paid a cleaning fee that was not worth it, it was not as tidy as expected, the linens need upgrading, although there were plenty of sheets and towels throughtout the apartment.

I had stayed at ESJ before and I did find this apartment better than the prior one. The owner Rebeca was accomodating as possible, very easy to work with and followed through when needed. We were EXTREMELY concerned about sending a great amount of money prior to our arrival and Rebeca reassured us that it was safe and gave us other payment options like PayPal.

My recommendations to Rebeca are that her apartment needs an upgrade for example TV's in each bedroom, newer linens, and replace non-working appliances/amenities. She has a great three bedroom that accomodates 10 people very comfortably however when you have children you need to provide things to keep them busy. The pool was closed due to repairs for the first 6 days we were there and we felt we should have been notified prior to our arrival. We were given an option to use the pool at the El San Juan Casino, but it became a hassle when you had to keep showing ID.

The activities and attractions in town are excellent. Parking was a plus, since most places charge a fee; It would have been great to have had two spots, but we couldn't complain for what was provided.

My overall recommendation is that this apartment needs upgrading and with some changes it can be an great and affordable place to stay at. When reading my reviews, they are merely recomendations and not intended to disuade anyone from staying here. I think if Rebeca changes a few things, it will only add value to her property.