Proceed with caution
Submitted: January 30, 2012
Stayed: February 2011
We lived at this house for one year, it is a nice house, the furnishings comfortable. Some things are misrepresented. Accomadating 8 would really overwhelm the house unless 2 were infants. Cozy/small is a good word to describe, 6-8 people overwhelm the living/eating area. We were concerned about a sports bar diagonally across from the house but were told that it had been closed for some time. Not so, although not open every night, when the patrons are present they tend to congregate in the parking lot in front of the bar. The noise reverberates and is heard quite well in the house. It was not uncommon to hear car alarms, doors slamming, and loud conversations in the wee hours of the morning. We learned during our extended stay in PR that it is best to have a gated home for security reasons, thus the open marquesina (car port) leaves your vehicle vulnerable, and home easily accessible. since the house is on a busy road, this is especially important. When we viewed the property we asked about the razor wire on the back fence. We were told it was there to keep the birds off the fence. We later found out that this property and the adjoining property had been robbed, and the owner of the other property placed the wire for security. There is a security system installed in the house, but it is not monitored by police or a security company, so it's pretty useless. Our most troublesome issue was dealing with Ayn when issues came up in the home. They live in the states, and come to PR a few times a year to take care of the property, when something came up it was difficult to resolve. They have a property manager in PR, but he was unresponsive. Ayn ignored our emails, and when she would respond it was not to the questions we asked. I found her reply to Amelia's review interesting, she didn't address the issue, rather side stepped it. Ayn also withheld our security deposit. We tried many times to contact her, she never provided written explanation of what she deemed eligible deductions, even after notification from lawyer. Maybe an ok property to rent for a short time, since very little could go wrong and a deposit is no longer required but we could not recommend a long term stay.
Owner's Response: It would seem that you enjoyed our home as much as we enjoyed having you as a guest. We definately would agree on one point, we prefer to stick with vacation rentals. Our attorney was provided with a list of your contract violations ( our biggest issue- unpaid rent and utilities - certainly grounds for withholding a deposit?) If you want to air your issues, you should at least be factual. At the very least your review is misleading. You never had anything stolen and neither have we. I hope future guests looking for nightlife are not dissappointed by your description of the "sports bar" across the street. Good luck to your new landlord.
Helpful votes: 4/4
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